Frequently Asked Questions

Answers to Your Most Common Carpet Cleaning Questions

  • How often should I have my carpets professionally cleaned?

    For most homes, professional carpet cleaning is recommended every 6 to 12 months. Homes with pets, children, or high foot traffic may benefit from more frequent cleanings to maintain appearance and indoor air quality.

  • What carpet cleaning methods do you use?

    We use a variety of professional cleaning methods depending on your carpet type and condition, including hot water extraction, deep carpet cleaning, encapsulation dry cleaning, and low-moisture cleaning techniques to achieve the best results.

  • How long does it take for carpets to dry?

    Drying times vary based on the cleaning method used, airflow, and humidity. Most carpets dry within 4 to 8 hours, while low-moisture and encapsulation cleaning can dry even faster.

  • Are your cleaning products safe for pets and children?

    Yes. We use eco-friendly, non-toxic cleaning solutions that are safe for children, pets, and sensitive environments while still providing powerful cleaning results.

  • Can you remove tough stains and pet odors?

    We specialize in removing stubborn stains, pet odors, and embedded dirt. While some permanent stains may not be fully removable, our advanced treatments significantly improve appearance and freshness in most cases.

  • Do you offer tile and grout cleaning?

    Yes. We provide professional tile and grout cleaning as well as tile and grout sealing to protect surfaces from staining and moisture while restoring their original look.

  • What is encapsulation dry cleaning?

    Encapsulation dry cleaning is a low-moisture carpet cleaning method that traps dirt in crystallized particles, allowing for faster drying times and minimal disruption—ideal for both residential and commercial spaces.